Personal Identification Information
When you visit the Site, we may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order on the site and in connection with other activities, services, features, online communities, newsletters or resources we make available on our Site.
In the course of these many offerings, we often collect various forms of information from Users, such as name, email address, mailing and billing address, phone number and credit card information.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
You may also be able to submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you might submit the recipient’s name and address. This information may include, for instance, a recipient’s name, address, e–mail address, and telephone number.
Non-Personal Identification Information
We and certain of our third party service providers may collect non-personal identification information about Users whenever they interact with our Site. A representative, non–exhaustive list of the types of automatically collected non-personal information may include, information about your web browser, mobile network, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Web browser cookies
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, Pixels
Web Beacons, Tags and Pixels are electronic files used to record information about how you browse the Site.
If you are accessing the Site from a mobile device or through a mobile application, you may be asked to share your precise (GPS level) geo–location information with us so we can customize your experience, when we work with a partner such as a third party mobile ad platform.
If you do not agree to such collection, in most cases, you will be able to turn off such data collection at any time by accessing the privacy settings of your mobile device and/or through the settings in the applicable mobile application.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address and phone number. We refer to this information as “Order Information.”
Information Collected By And From Social Media Services And Other Third Party Platforms
You may also engage with our content on or through social media services or other third party platforms, such as Facebook and Instagram, or other third party social media plug–ins, integrations and applications.
When you engage with our content on or through social media services or other third party platforms, plug–ins, integrations or applications, you may allow us to have access to certain information in your profile. This may include your name, e–mail address, photo, gender, birthday, location, an ID associated with the applicable third party platform or social media account Users files, like photos and videos, your list of friends or connections, people you follow and/or who follow you, or your posts or “likes”.
When we interact with you through our content on third party websites, applications, integrations or platforms, we may obtain any information regarding your interaction with that content, such as content you have viewed and information about advertisements within the content you have been shown or may have clicked on.
How We Use The Information
Villa Vici may collect and use Users personal information for the following purposes:
- Improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- Personalize Users experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- Improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- Process transactions
We use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- Screen our orders for potential risk or fraud
We use the Device Information we collect to help us screen for potential risk and fraud.
- Administer content, promotion, survey or other Site features
To send Users information they agreed to receive about topics we think will be of interest to them.
- Send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If Users decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the Users would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us via our Site.
- Ads, offers and content
Customize or personalize ads, offers and content made available to you based on your visits to and/or usage of our Site or other online or mobile websites, applications, platforms or services, and analyze the performance of those ads, offers and content, as well as your interaction with them.
When you provide information from your social media account, it can help enable us to do things like:
- Provide exclusive content.
- Personalize your online experience with us.
- Contact you through the social media service or directly by sending you the latest news, special offerings, and rewards.
- Enable you to share your experience and content via social media services
When you provide information about yourself to us through an application, through our website or on social media services or other third party platforms, it may be publicly viewed by other members of these services and we cannot prevent further use of the information by third parties.
We or a third party partner may refer to “cookies” or similar technologies to associate information with a unique identifier that then associates the information with your device or browser. Sometimes, we may associate cookies with the information, including de–identified, “hashed”, or anonymous versions of information you have provided (such as during registration), in order to send or help our third party partners send ads and offers based on your presumed interests or demographic information. We may combine any of the information we collect, for any of the above purposes, and may sometimes enhance the information with other information that we obtain from third party sources.
Information Sharing and Disclosure
We may disclose the information to service providers or third party partners that we have engaged to perform business-related functions on our behalf. This may include service providers that:
- Conduct research and analytics.
- Create content.
- Provide customer, technical or operational support.
- Conduct or support marketing (such as email, direct mail or advertising platforms).
- Fulfill orders and Users requests.
- Handle payments.
- Host our website, forums and online communities.
- Administer contests.
- Maintain databases.
- Send or support online or mobile advertising.
- Otherwise support our website.
- We may disclose the information to service providers or third party partners that we have engaged in response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency’s request or similar request.
We may disclose the information to service providers or third party partners that we have engaged in order to investigate, prevent, or take action (at our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Services, or violations of our policies, the law, or to verify or enforce compliance with the policies governing our website.
We may transfer some or all of your information if we undergo a business transition, like a merger, acquisition by another company, or sale of all or part of our assets, or if a substantial portion of our assets is sold or merged in this way.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.